Reconciliation is proving to be a problematic concept for both practitioners and academics: it is laden with normative expectations and is often rejected by local publics. This policy brief (Reconciliation as Activity Policy Brief), based on a workshop with NGOs in Pristina, addressed this problem by reframing reconciliation as activity. It recommends further investment in English language teaching to improve communication between groups; a greater focus on younger generations; and, an appreciation of the importance of the informal domain in reconciliation.